Invoices: download, company details and taxes
Where to find your invoices, how to add your company's NIF and RC, and what the amounts mean.
Where are my invoices?
Every paid order has an invoice (facture) numbered FAC-YEAR-NUMBER. Download it as a PDF from your account under Orders, or from Invoices, which also lists credit notes. The invoice is also attached to the confirmation e-mail.
My company needs its NIF and RC on the invoice
Open Account → Billing details and fill in the company name, address, NIF, NIS, RC and tax article (AI). These details are printed on every invoice issued after you save them. An invoice already issued cannot be changed (Algerian rules require invoices to stay as issued); if you need one re-issued for your company, contact support.
Is VAT (TVA) included?
Prices shown on the site include TVA. The invoice shows the amount before tax (HT), the TVA at the applicable rate (19 % unless stated otherwise) and the total including taxes (TTC).
What is the "droit de timbre"?
The stamp duty applies to payments made in cash only. Payments by CIB or Edahabia card, transfer or cheque are not subject to it, so online orders never include it.
In which language is the invoice?
Invoices are bilingual French and Arabic, with the amount written out in words in both languages.
I paid by bank transfer
Orders paid by transfer are confirmed manually by our team once the transfer is received; the invoice is then available like any other.